Violet Crown
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Details
There are 3 accessible parking spaces that are all less than 100 feet away from the Movie Theater entrance
However, the pathway is a little bumpy and inclined due to being on the Charlottesville Downtown Mall
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Details
The entrance has an automatic door that works to get both in and out
The doors are wide enough and the lip underneath the door is not hard to navigate over
The path is bumpy and a little inclined going to the door because of the Charlottesville Downtown Mall
Section
Ticket Point of Sale
Description of Section
This includes the reachability of kiosks and counters, the presence of a removable tablet/card reader, and the information given when you purchase accessible seating tickets.
Details
The ticket kiosks (which are used for the ticket point of sale) at the theater are reachable
When getting a ticket for an accessible seat, there is no information about whether there will be a removable seat or not
Section
Seating
Description of Section
This includes the type of accessible seating the theaters have, whether or not there is a cup holder for the customer using the accessible seating, whether or not the arm rests are movable on the accessible seats, the size of the acessible seating spaces, the location of the accessible seating, and the labeling of the accessible seating.
Details
The accessible seats do not have movable armrests that can go up and down
Accessible seating situation: the theaters on the upper level (this is most of the theaters at Violet Crown) have removable seats and the theaters on the lower level have a space with no seat
There are cupholders on both sides of the companion seats so those with the seat removed or those in the space with no seat do have a cupholder
The accessible seating space is spacious enough and is not in the way of a path in the theaters
The accessible seats are labeled and it is easy to see the screen from the accessible seats
Section
Concessions
Description of Section
This includes the accessibility of water fountains/drinking coolers (height off the ground & space around), the reachability of everything, the height of the counter you pay at, the presence of a removable tablet/card reader, the ability to order and pay from your seat, whether or not employees get and transport concessions for you, and the presence of trays.
Details
The self-serve drink machine is unreachable
The counter to order, pay, and receive food at is at an accessible height off the floor
You cannot order, pay, or get food/drinks delivered to your seat in the theaters
There are not trays for transporting food/drinks
Section
Interior Pathways
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Details
There are helpful signs up, but they are small and a little hard to see
All pathways are more than 3 feet wide
The theater doors are a little difficult to open
The elevator is spacious, has handrails, and has reachable buttons
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Details
There are male and female bathrooms on both levels of the theater, as well as an accessible family bathroom on the lower level
The male and female bathrooms do not have doors to get in them and the door to get in the accessibly family bathroom is not too heavy
The accessible stalls in the male/female bathrooms and the family bathroom are very spacious (especially the family bathroom) and have the appropriate grab bars
The toilet paper is reachable
The sinks and drying equipment are at accessible heights in all bathrooms but the soap and mirrors might be at inaccessible heights for some customers in the male/female bathrooms
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Details
Employees acknowledge, are nice to, and offer some assistance to customers with mobility issues, however could offer more assistance
Employees could be more knowledgeable/helpful regarding accessible seating
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Details
There is a very spacious and accessible family restroom
There are automatic lights in the bathrooms
There are plastic/paper lightweight cups, straws, and lids
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!