top of page

Twice is Nice (TIN 2)

Results from VisitAble's Accessibility Test



Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).


  • The parking space closest to Preston Avenue has the universal symbol of accessibility painted on the parking lot surface and is an accessible width, but has no access aisle next to it - this space is about 55 feet from the entrance door

  • The parking lot is made of smooth pavement, but there is a slight slope (less than 5%) leading up to the sidewalk

  • The path to the sidewalk from the accessible spaces is at least 36 inches wide and there is an area where there is no lip to get up on the sidewalk



Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.


  • The main entrance/exit is one door with a clear width of about 32 inches when completely opened

  • There is no automatic door opener, but it is possible that staff leave this door propped open for customers

  • The threshold directly underneath the door is not hard to navigate over, but there is a mat on the outside right next to the door and a threshold ramp just inside the door that may not be flush with the door frame

  • There is maneuvering clearance on both sides of the door, the door handles are accessible, and the door is not difficult to open force-wise



Description of Section

This includes the reachability of products that the location sells, the weight of the products the location sells, and the methods available for carrying around products.


  • There are some products that are over 48 inches above the floor, such as clothing hangers, and there are some items that could be considered heavy to transport, but staff members are more than willing to get or transport items upon request

  • There are only hand baskets available for carrying around products in this location


Interior Pathways

Description of Section

This includes accessibility of any lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.


  • For the most part, pathways are at least 36 inches wide, except around some merchandise aisles

  • There are seats throughout the location where customers can rest if needed

  • There are carpets or rugs throughout the location

  • There is not signage available that points out that the employee bathroom could be a more accessible option than the public-facing bathroom


Fitting Room

Description of Section

This includes the dimensions of benches in the fitting rooms, how much weight the benches can support in the fitting rooms, the spaciousness of the fitting rooms, the presence of hooks at an accessible height, the weights of the fittings rooms' doors, the height of the fitting room door handles off the floor, the presence of full length mirrors, and the presence of grab bars in the fitting rooms around the benches.


  • There are three fitting rooms next to each other that are about 54 inches wide (side to side) and 74 inches deep (front to back) and all of the fitting room walls besides the back wall are curtains, which should allow customers using wheelchairs to do a full 360-degree turn

  • All three changing rooms have full-length mirrors at accessible heights, and have clothes racks in them that are over 48 inches above the floor

  • The changing rooms have chairs in them instead of benches, the one in the middle and the one on the left have chairs with seating surfaces at accessible heights (about 18 inches above the floor), but the one on the right does not (about 16 inches above the floor)

  • The changing rooms require opening and closing a curtain while using, which may require tight grasping

  • None of the fitting rooms have grab bars in this location


Point of Sale

Description of Section

This includes the the height of the counters where customers pay at, the reachability of everything at the point of sale counters, the presence of a removable tablet/card reader, and if customers are offered bags with handles.


  • The top of the point of sale counter surface where the customer pays is approximately at 36 inches above the floor

  • Where the customer pays is at the corner of the counter, with 29 inches of counter space at 36 inches above the floor on each side of the corner

  • Everything on the point of sale counter, such as a hand sanitizer bottle, is reachable

  • Customers do not typically use card readers/tablets themselves, but instead hand their cards to the staff member behind the counter

  • This location usually has bags with handles for transporting items and taking them home, however this depends on what is donated



Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.


  • There are two bathrooms, one in the public-facing space of the location, and an employee bathroom that is slightly more accessible, and that may be used upon request

  • Neither of the bathrooms are labeled as accessible, and both of the bathroom doors swing into the bathroom when entering and exiting

  • The bathroom doors are not difficult to open force-wise, although the employee bathroom is slightly more difficult due to the items hanging on the door, and there are no lips underneath the bathroom doors that are difficult to navigate over

  • The public-facing bathroom has a doorknob and door lock at accessible heights which both require twisting of the wrist while the employee bathroom has an accessible handle and accessible push lock at accessible heights

  • The clear width of the door when completely opened for the public-facing bathroom is 28 inches wide, and 32 inches wide for the employee bathroom

  • There is maneuvering clearance to pull open the door from the inside of the employee bathroom, but not the public-facing bathroom - maneuvering clearance beyond the door measured at about 16 inches

  • The public-facing bathroom is about 55 inches wide (side to side) by 60 inches deep (front to back) while the employee bathroom is 60 inches wide by more than 60 inches deep, however both bathrooms have vanity sinks and at least one object which takes away from turning space inside - the employee bathroom has a big cabinet right next to the toilet, and the public-facing bathroom has a trash can right next to the toilet

  • There are no grab bars around the toilets in either bathroom

  • The height of the top of the toilet seat surface in the public-facing bathroom is at an accessible height above the floor, while it is not in the employee bathroom - measured at about 16 inches above the floor

  • The toilet paper in both bathrooms is more than 9 inches from the center of the fronts of the toilets, and is likely to move because they are on movable holders

  • The lights switches are at accessible heights off the floor in both bathrooms, and the lights are not automatic

  • The top of the sink counters, soap bottles, paper towels, and mirrors are at accessible heights

  • The pipes underneath the sinks are completely covered by the vanity in each bathroom, and the sink’s water control in the public-facing bathroom (but not the employee bathroom) requires twisting of the wrist



Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.


  • There is seating throughout the establishment that customers can use to rest

  • Employees are going or have gone through a disability etiquette training to differentiate their customer service

  • There are full-length mirrors available at accessible heights in all of the 3 fitting rooms

Want to Learn More About Our Accessibility Tests?

Send an email to with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

bottom of page