Twice is Nice (TIN 2)

The parking space closest to Preston Avenue has the universal symbol of accessibility painted on the parking lot surface and is an accessible width, but has no access aisle next to it - this space is about 55 feet from the entrance door

The parking lot is made of smooth pavement, but there is a slight slope (less than 5%) leading up to the sidewalk

The path to the sidewalk from the accessible spaces is at least 36 inches wide and there is an area where there is no lip to get up on the sidewalk

The main entrance/exit is one door with a clear width of about 32 inches when completely opened

There is no automatic door opener, but it is possible that staff leave this door propped open for customers

The threshold directly underneath the door is not hard to navigate over, but there is a mat on the outside right next to the door and a threshold ramp just inside the door that may not be flush with the door frame

There is maneuvering clearance on both sides of the door, the door handles are accessible, and the door is not difficult to open force-wise

There are some products that are over 48 inches above the floor, such as clothing hangers, and there are some items that could be considered heavy to transport, but staff members are more than willing to get or transport items upon request

There are only hand baskets available for carrying around products in this location

For the most part, pathways are at least 36 inches wide, except around some merchandise aisles

There are seats throughout the location where customers can rest if needed

There are carpets or rugs throughout the location

There is not signage available that points out that the employee bathroom could be a more accessible option than the public-facing bathroom

There are three fitting rooms next to each other that are about 54 inches wide (side to side) and 74 inches deep (front to back) and all of the fitting room walls besides the back wall are curtains, which should allow customers using wheelchairs to do a full 360-degree turn

All three changing rooms have full-length mirrors at accessible heights, and have clothes racks in them that are over 48 inches above the floor

The changing rooms have chairs in them instead of benches, the one in the middle and the one on the left have chairs with seating surfaces at accessible heights (about 18 inches above the floor), but the one on the right does not (about 16 inches above the floor)

The changing rooms require opening and closing a curtain while using, which may require tight grasping

None of the fitting rooms have grab bars in this location

The top of the point of sale counter surface where the customer pays is approximately at 36 inches above the floor

Where the customer pays is at the corner of the counter, with 29 inches of counter space at 36 inches above the floor on each side of the corner

Everything on the point of sale counter, such as a hand sanitizer bottle, is reachable

Customers do not typically use card readers/tablets themselves, but instead hand their cards to the staff member behind the counter

This location usually has bags with handles for transporting items and taking them home, however this depends on what is donated

There are two bathrooms, one in the public-facing space of the location, and an employee bathroom that is slightly more accessible, and that may be used upon request

Neither of the bathrooms are labeled as accessible, and both of the bathroom doors swing into the bathroom when entering and exiting

The bathroom doors are not difficult to open force-wise, although the employee bathroom is slightly more difficult due to the items hanging on the door, and there are no lips underneath the bathroom doors that are difficult to navigate over

The public-facing bathroom has a doorknob and door lock at accessible heights which both require twisting of the wrist while the employee bathroom has an accessible handle and accessible push lock at accessible heights

The clear width of the door when completely opened for the public-facing bathroom is 28 inches wide, and 32 inches wide for the employee bathroom

There is maneuvering clearance to pull open the door from the inside of the employee bathroom, but not the public-facing bathroom - maneuvering clearance beyond the door measured at about 16 inches

The public-facing bathroom is about 55 inches wide (side to side) by 60 inches deep (front to back) while the employee bathroom is 60 inches wide by more than 60 inches deep, however both bathrooms have vanity sinks and at least one object which takes away from turning space inside - the employee bathroom has a big cabinet right next to the toilet, and the public-facing bathroom has a trash can right next to the toilet

There are no grab bars around the toilets in either bathroom

The height of the top of the toilet seat surface in the public-facing bathroom is at an accessible height above the floor, while it is not in the employee bathroom - measured at about 16 inches above the floor

The toilet paper in both bathrooms is more than 9 inches from the center of the fronts of the toilets, and is likely to move because they are on movable holders

The lights switches are at accessible heights off the floor in both bathrooms, and the lights are not automatic

The top of the sink counters, soap bottles, paper towels, and mirrors are at accessible heights

The pipes underneath the sinks are completely covered by the vanity in each bathroom, and the sink’s water control in the public-facing bathroom (but not the employee bathroom) requires twisting of the wrist

There is seating throughout the establishment that customers can use to rest

Employees are going or have gone through a disability etiquette training to differentiate their customer service

There are full-length mirrors available at accessible heights in all of the 3 fitting rooms