Twice is Nice (TIN 1)

There are 2 parking spaces labeled as accessible near the entrance to Twice is Nice - one of the parking spaces is near Preston Avenue, about 130 feet from the entrance, and the other is in front of Integral Yoga Natural Foods on the other side of the entrance, about 100 feet away

Both of the spots labeled as accessible: are not van accessible, are the appropriate width for standard accessible spaces, and have access aisles next to them that are not the appropriate width for standard or accessible van access aisles

The parking lot is made of smooth pavement, but there is a slight cross slope near the space that is closer to Preston Avenue

The path to the sidewalk from the accessible spaces is at least 36 inches wide, does not have a lip, and the curb ramps have an accessible slope and width

The main entrance/exit is a set of two doors, with no automatic door openers

Each door in the main entrance/exit has a clear width of about 29 inches

There is another door that must be unlocked for customers to access the furniture/decorative section without taking steps, that is not automatic and has a clear width of about 32 inches

The thresholds underneath the doors are not difficult to navigate over, the door handles are accessible, and the doors are not difficult to open force-wise

There is maneuvering clearance for both doors of the main entrance/exit, but the other door to access the furniture/decorative section has a recess on the pull-side of the door that is 7 inches deep, which disrupts the maneuvering clearance to exit the section from this door - however, this door is usually closed and opened by staff members since this door remains locked

There are some products that are over 48 inches above the floor, such as clothing hangers, and there are some items that could be considered heavy to transport, but staff members are more than willing to get or transport items upon request

There are only hand baskets available for carrying around products in this location

For the most part, pathways are at least 36 inches wide, except around some merchandise aisles and the pathway to the employee-facing space, which is needed in order to access the bathroom, where the pathway is 27 inches wide right before the “Employees Only” door

There are seats throughout the location where customers can rest if needed

The Men’s Clothing Section can only be accessed by a step that is 3-3.5 inches tall or a step that is about 7 inches tall

There are carpets or rugs throughout the location

There is signage available that points out the steps, but no signage available on how to access the furniture/decorative section beyond the Men’s Clothing Section

There are two changing rooms near the front of the location that are both approximately 45 inches wide (side to side) and 37 inches deep (front to back), which may be difficult to maneuver for customers using mobility devices

The two changing rooms near the front have full-length mirrors in them at accessible heights, hooks that are over 48 inches above the floor, and benches in them that have seating surfaces at approximately 16 inches above the floor, 24 inches long, and 9 inches deep

The two changing rooms near the front require opening and closing a curtain while using, which may require tight grasping

There is one changing room near the back of the location that is approximately 46 inches wide (side to side) and 42 inches deep (front to back), which may be difficult to maneuver for customers using mobility devices

The changing room near the back has a full-length mirror at an accessible height, hooks that are over 48 inches above the floor, and a chair that has a seating surface at 18 inches above the floor

The changing room near the back has a door with maneuvering clearance, but the door handle on the inside is more than 48 inches above the floor, and the door could be considered difficult to open and close force-wise as it gets slightly stuck when opening or closing

None of the fitting rooms have grab bars in this location

The top of the point of sale counter surface is approximately at 36.5 inches above the floor

Everything on the point of sale counter, such as a hand sanitizer bottle, is reachable

Customers do not typically use card readers/tablets themselves, but instead hand their cards to the staff member behind the counter

This location usually has bags with handles for transporting items and taking them home, however this depends on what is donated

There is one bathroom, behind the “Employees Only” door, that may be used upon request

This bathroom is not labeled as accessible, and the door swings into the bathroom when entering and exiting

The bathroom door is not difficult to open force-wise, has a doorknob at an accessible height which requires twisting of the wrist, does not have a lip underneath it, has a push lock on the door knob, and has a clear width that is about 26 inches wide when opened completely

The bathroom is about 55 inches wide (side to side) and 49 inches deep (front to back), which may be difficult to maneuver (including maneuvering space to open the door) for customers using mobility devices

There are no grab bars around the toilet in this bathroom

The toilet paper is about 16 inches from the center of the front of the toilet

The lights switches are not at accessible heights off the floor, and the lights are not automatic

The sink and soap bottles are at accessible heights, but the mirrors and paper towels are not

The pipes underneath the sink are not insulated, the sink controls require twisting of the wrist to use, and there is a trash can that restricts the approach to and underneath the sink

There is seating throughout the establishment that customers can use to rest

Employees are going or have gone through a disability etiquette training to differentiate their customer service

There are full-length mirrors available at accessible heights in all of the 3 fitting rooms