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Trend Salon

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Details

  • There are 2 accessible parking spaces, both are 100-200 feet away from the entrance

  • The curb ramp has a small lip on it, but is accessible besides that

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Details

  • The entrance does not have an automatic door

  • The door is a little heavy/difficult to open

  • The door is wide enough, and the lip underneath the door is not difficult to navigate over

  • There are no steps or incline when approaching the door from the sidewalk

  • The door handle to get in the establishment is at an accessible height, but the handle to get out of the establishment is not

Section

Water/ Refreshments

Description of Section

This includes the accessibility of water fountains/drinking coolers (height off the ground & space around), the reachability of complimentary water/refreshments, and whether or not employees get and transport water/refreshments for you.

Details

  • The employees get and bring water and refreshments to you

  • There is also a water fountain at an accessible height, but is unapproachable due to items being next to it

Section

Interior Pathways

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Details

  • All pathways are more than 32” wide, but there are chords, mats, and other items in the way

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Details

  • Employees are very polite and helpful

  • Employees are not afraid to offer their assistance

Section

Seating

Description of Section

This includes if the seating is removable in all functional areas, the accessibility of sinks for washing hair, and the height of mirrors off the floor in the haircut/coloring/styling stations.

Details

  • At least 5% of seating is movable in all functional areas besides the hair washing stations

  • All of the sinks are attached to chairs and cannot be unattached

  • There are no full-length mirrors or mirrors at an accessible height in this location

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Details

  • The bathroom is spacious and has the appropriate grab bars

  • The toilet paper is 9”-15” from the front of the toilet

  • The paper towels and sink are at accessible heights, but the mirror is not and the soap could be considered difficult to reach as it’s on the back of the sink

  • The bathroom door is not too heavy, there is no lip underneath the door, and the handle is at an accessible height

  • There is a trash can on the side of the toilet which could make it hard to approach

Section

Point of Sale

Description of Section

This includes the reachability of merchandise, the height of the counter which customers pay at, and the presence of a removable tablet/card reader.

Details

  • Some of the merchandise (hair products and such) are unreachable/a little heavy, but there are employees standing nearby who are ready to help however they can

  • The counter to pay at is not an accessible height

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Details

  • There are bags with handles for merchandise

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

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