Timberwood Tap House
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Details
There are two accessible parking spaces right outside the accessible entrance
The curb ramp is very accessible
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Details
Not an automatic door
The door is not too heavy or difficult to open
The door is wide enough and the lip underneath the door is not hard to navigate over
There is a slight incline perpendicular to the path of travel when walking to the front entrance due to the long curb ramp
Section
Table Service
Description of Section
This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.
Details
Full table service is provided at this restaurant (you can order at your table and food, drinks, and the check is delivered to your table)
Section
Interior Pathways
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Details
Almost all pathways are more than 3 feet wide (besides some pathways between certain tables)
The doors to outside seating are a little too heavy
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Details
Employees acknowledge, are nice to, and offer some assistance to customers with mobility issues, however could offer more assistance
Employees could be more knowledgeable/helpful on the phone
Section
Seating
Description of Section
This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.
Details
There is accessible seating and tables spread throughout the inside and outside seating areas
There is no accessible seating in the bar area and there is not an accessible section of the bar
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Details
The accessible stalls are spacious and have the appropriate grab bars
The toilet paper is 9-15 inches from the front of the toilet
The sinks, drying equipment, and soap are at accessible heights, but the mirrors are not
The bathroom doors are not too heavy, but the way the men’s bathroom door swings in could be dangerous for someone who might be staying idle in the bathroom near the sink
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Details
There are plastic/paper lightweight cups, straws, and lids
There are bags with handles to carry leftovers home
There are hooks on the back of the accessible stall doors
There are also step stools in the bathrooms
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!