The Brow House

There are 4 accessible parking spaces, 2 of them being van-accessible (although they are not labeled as van-accessible), that are about 160-200 feet away from the entrance

The parking lot is made of pavement, but is patterned similar to bricks and is not smooth

The path to the sidewalk from the accessible spaces is at least 36 inches wide and does not have a lip

The slope of the pathway from the sidewalk (next to the accessible parking spaces) to the entrance is around 5% or 1:20

You have to go past The Juice Laundry, which might mean you have to navigate around people waiting/eating outside

There is one exterior entrance/exit door and one interior entrance/exit door, with no automatic door openers

It’s possible that the maneuvering clearance to pull the exterior entrance door open might be too small for some customers, but the rest of the doors have adequate maneuvering clearances

The door handles are at accessible heights and the doors are not difficult to open in terms of weight/tension

The widths of the door openings are about 33 inches wide and the lips are not difficult to navigate over

The interior entrance/exit door almost always stays open for customers

There is a counter near the treatment rooms that has boxed waters on it that are about 33-37 inches off the floor

Staff is more than happy to offer and bring customers this water

Almost all pathways in the main areas, besides the pathways around the couch and seating are at least 36 inches wide

The treatment furthest from the interior entrance door has a pathway about 18.5 inches wide to get past the treatment table, but the other two rooms have spaces that are about 48 inches wide by 48 inches long in the corner near the doorway to get into the treatment room

Staff has been trained to ask for preferred treatment table height or any other important accommodations while taking reservations

Employees actively offer help to all customers, and make visits enjoyable

Unfortunately, employees can’t always be at the exterior entrance door to help with opening it

There is a seating area with a couch with a surface at 18.5 inches above the floor, however it might be difficult to access the couch because the pathways near it are less than 36 inches wide

There are 3 treatment tables that are required for certain treatments - they can go as low as 24-25 inches off the floor and 2 out of the 3 of them are wider than 30 inches

There is one bathroom, which is not labeled as accessible

The bathroom door is not difficult to open force-wise, does not require pinching, twisting, or grasping to open or lock, does not have a lip underneath it, has handles at accessible heights, and has an opening that is 33 inches wide

To get out of the bathroom, you have to pull open the door, and it’s possible that the sink might restrict the maneuvering clearance to do so

Customers using wheelchairs can do a 360 degree turn in this bathroom, the bathroom is much deeper than 60 inches, and at the minimum is 55 inches wide

There are 3 grab bars around the toilets, and the horizontal ones are 36 inches off the bathroom floor

The toilet paper is more than 7-9 inches from the center of the front of the toilet, and is on a portable stand which customers might move

The lights switches are at accessible heights off the floor, and the lights are automatic

The sinks, soap, and paper towels are at accessible heights in the bathrooms, and the mirrors is angled downwards

The pipes underneath the sink are 100% insulated

There are clothes rack and a hook on the back of a closet door in the bathroom, but none of them are at an accessible height off the floor

The trashcan in the bathroom requires pushing your foot on the pedal at the bottom to open it, and the lid might be too low for some customers to open it without this

There is merchandise to purchase at this location, and some of the items are above 48 inches off the floor, however staff is nearby and ready to help

A section of the point of sale counter is at 30 inches above the floor

There is a clipboard for the sign-in sheet, a movable card reader, and a tablet that can be moved to the edge of the counter for signing

There are automatic lights in the bathroom

Bags with handles are provided for merchandise

There are handheld portable mirrors for the treatment rooms