Rivanna Cryotherapy Recovery Center
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Details
There are 3 accessible parking spaces near this establishment, all 3 are 100-200 feet away from the entrance
The paths to the entrance from the accessible spaces is very smooth and the curb ramp has a very gradual slope and slip-resistant material
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Details
There is one set of double doors used for the entrance and exit to this establishment, with no automatic door openers
When taking the curb ramp path, the entrance/exit is step-free
The door opening for each door is about 33-34 inches wide, and the lip is not difficult to navigate over
The entrance/exit doors are a little heavy and difficult to open, but the door openers used to open them are at accessible heights off the ground and do not require gripping
Section
Water/ Refreshments
Description of Section
This includes the accessibility of water fountains/drinking coolers (height off the ground & space around), the reachability of complimentary water/refreshments, and whether or not employees get and transport water/refreshments for you.
Details
Staff gets and transports water and refreshments to patrons
Section
Interior Pathways
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Details
All pathways for patrons to access are at least 3 feet wide
Machines, coat hangers, and other equipment are on wheels and are made to be moved to the position that’s best for the patron
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Details
Employees are polite and helpful
Employees are not afraid to offer their assistance
Section
Seating
Description of Section
This includes if the seating is removable in all functional areas and if employees are around to help with seating.
Details
All seats can be adjusted and moved to the position that’s best for the patron
There is a hydraulic table that can be adjusted to different heights and angles, and has a headrest as well
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Details
There is one bathroom that customers can use, located near the back of the establishment
The bathroom is spacious enough for a customer using a wheelchair to do a 360-degree turn, however there is a trash can that is close to the sink
There are 3 grab bars around the toilet
The bathroom door stays open and the light stays on for patrons
The bathroom door is not difficult to open or close, and has: a wide doorway, no lip underneath it, and a handle at an accessible height
The toilet paper is 9-15 inches from the center of the front of the toilet, but is easy to move
The sink and soap are at accessible heights off the bathroom floor, but the mirror and paper towel dispenser are not
Section
Point of Sale
Description of Section
This includes the reachability of merchandise (including food and drinks), the height of the counter which customers pay at, and the presence of a removable tablet/card reader.
Details
The point of sale counter is not at an accessible height, however there is a removable tablet and card reader that can be moved wherever is easiest for the customer
There are bags with handles to carry items home
Some items could be considered hard to reach, but staff is ready to help upon request
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Details
There is an accessible hydraulic massage table that is 30 inches wide, can get as low as 19 inches off the floor, has a removable headrest, and can be raised to a seated position
This location has been VisitAble certified, and is working on acquiring more amenities to increase accessibility
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!