Residence Inn Charlottesville Downtown

There are 5 accessible spaces (2 right outside near the front entrance and 3 in the covered parking garage right under the hotel

The curb ramps are very accessible

The front, back, and parking garage entrances have automatic doors

The doors are wide enough and the lip underneath the door is not hard to navigate over

There are no steps or incline going to the doors from the sidewalks

The check-in/front desks has surfaces at accessible heights

“The Market” next to the check-in desk has some items that might be difficult to reach in the fridge

Someone at the front desk is right near “The Market” to help guests get items

There are bags with handles to help carry around items from the fridge

There are water fountains near the lobby bathrooms, one of which is at a very accessible height, has leg/foot space, and reachable controls

There is a counter with coffee and tea in the lobby area which is at an accessible height however not all items are reachable because they are not all pushed forward

Employees do not get or transport refreshments for guests

A sign would be helpful to point out the pathway to and from the main lobby area and parking garage

All pathways are at least 3 feet wide

The doors to the outside seating areas near the fire pit are a little heavy and difficult to open

There is a ramp to get from the main lobby area to the complimentary breakfast/lobby bathrooms/conference rooms which has hand rails and a slope that is not too steep

5 or more percent of lounge seating is movable, but not easily movable

There are tables and surfaces at accessible heights off the floor in the lounging areas

Accessible stalls in the lobby bathrooms are spacious and have the appropriate grab bars

The toilet paper is at a reachable distance from the front of the toilet

There are sinks, soap, and drying equipment in the accessible stalls in the bathrooms that are reachable

The bathroom doors are not too heavy

The mirrors are at an accessible height

There is a desk/table at an accessible height off the floor

The chairs are easily movable at the desk/table

Everything is reachable in this area

There is not a phone at an accessible height in this area, however it is right nearby the front/check-in desk

The door to the fitness center is a little heavy, but has a handle/room key reader at an accessible height

There are dumbbells and medicine balls that are reachable

The elliptical machines do not have an accessible pathway and space next to them

There is a water cooler at an accessible height

Everything is reachable besides the headphone dispenser

There is a phone at an accessible height in this area

The door to the pool is a little heavy, but has a handle/room key reader at an accessible height

There is a working pool lift

There is a phone at an accessible height in this area

There are accessible pathways to everything in the pool area

Everything is reachable

There is a bathroom which is accessible inside the pool area

Neither food nor drinks are delivered during the complimentary breakfast/happy hour

Most of the counters to order, pay, and pick up food are at accessible heights, besides the snack counter at happy hour and the coffee making station at the bar during complimentary breakfast

Some items could be pushed forward more on the accessible counters for complimentary breakfast

There is accessible seating and tables, however there is no accessible seating at the bar and there is not an accessible section of the bar

There are not trays that can be given upon request

Someone is nearby the area to help

You can leave dishes and trash at your table

The hotel has more than the required number of accessible rooms with tubs

The hotel saves the type of room you reserved

All accessible rooms have pull-out couches for companions

Rooms doors are not too heavy

The bathrooms (tub and roll-in showers are not covered in this section) are accessible in the accessible rooms

Everything is reachable in the accessible rooms

All beds in accessible rooms have a 36-inch wide path on 3 sides of them (they are against the wall)

All other pathways in the accessible rooms are at least 3 feet wide

All roll-in showers have fold-down benches which are L-shaped

The roll-in showers are spacious and have the appropriate grab bars

Hotel gives you a roll-in shower if you ask for one

The fold-down benches can support at least 250 pounds, are slip-resistant, are not made out of wood, and have seat surfaces 17-19 inches off the floor

The roll-in showers have shower heads that can both be fixed in position and hand-held

The controls are reachable in the roll-in showers

The roll-in shower floors are less than 1/2 inch off the bathroom floors

There is a holder for soap/shampoo/conditioner at an accessible height

All accessible room tubs have fold-down benches

The tubs have the appropriate grab bars

The benches can support at least 250 pounds, are slip-resistant, are not made out of wood, have seat surfaces 17-19 inches off the floor, and have seat surfaces that are at least 15 inches wide

There are pathways that are at least 3 feet wide next to the accessible room tubs

The accessible room tubs have shower heads that can both be fixed in position and hand-held

The controls and drain stopper are not reachable from the fold-down benches

There are holders for soap/shampoo/conditioner at accessible heights in all accessible room tubs

Employees acknowledge, are nice to, and offer some assistance to customers with mobility issues, however could offer more assistance (such as helping with bags)

There are hooks at accessible heights on the accessible stalls’ doors in the lobby bathrooms

There are towel racks/hooks at accessible heights in the bathrooms in the accessible rooms

There are plastic/paper lightweight cups, lids, and straws at the complimentary breakfast and happy hour

There are bags with handles for items bought at “The Market”

There are full-length mirrors in the accessible rooms