Hyatt Place Charlottesville

There is an accessible parking space right next to the back entrance of the hotel, there are 2 which are about 200-300 feet from the front entrance, and there are 2 which are 100-200 feet from the back entrance

The curb ramp to the back entrance is very accessible

There are two curb ramps to use to get from the accessible spaces in the front to the front entrance, which are both in good shape

The front and back entrances have automatic doors

The doors are wide enough and the lip underneath the door is not hard to navigate over

There are no steps or incline going to either door from the sidewalks

The counter of the check-in/front desk is at an accessible height

There is a fridge to purchase items right next to the check-in desk and some items might be difficult to reach in the fridge

Someone at the front desk is right near the fridge to help guests get items

There are bags with handles to help carry around items from the fridge

There are water fountains near the lobby bathrooms, one of which is at a very accessible height, has leg/foot space, and reachable controls

Almost all pathways are at least 3 feet wide (besides a couple aisles between tables or in the pool area)

The doors to the outside seating areas (at breakfast and in the pool area) are a little heavy and difficult to open

5 or more percent of lounge seating is easily movable

There are tables and surfaces at accessible heights off the floor in the lounging areas

Accessible stalls in the lobby bathrooms are spacious and have the appropriate grab bars

The toilet paper is at a reachable distance from the front of the toilet

The sink and drying equipment are reachable, however the soap could be difficult to reach for some guests

The bathroom doors are a little heavy

The mirrors are at an accessible height

There is a desk/table at an accessible height off the floor

The chairs are easily movable at the desk/table

Everything is reachable in this area

There is not a phone at an accessible height in this area, however it is right nearby the front/check-in desk

The door to the fitness center is a little heavy, but has a handle/room key reader at an accessible height

There are dumbbells that are reachable

There medicine balls are not reachable or accessible to get to

The cardio bike machines do not have an accessible pathway and space next to them

There is a water cooler at an accessible height

Everything is reachable besides the headphone dispenser and the dumbbells

There is a phone at an accessible height in this area

There is a bathroom which is accessible right outside the fitness center

The door to the pool is a little heavy, but has a handle/room key reader at an accessible height

There is a working pool lift

There is a phone at an accessible height in this area

There are accessible pathways to everything in the pool area

Everything is reachable

There is a bathroom which is accessible right outside the pool area

Neither food nor drinks are delivered during the complimentary breakfast and the Starbucks area

The counters to order, pay, and pick up food are at accessible heights

Some items could be pushed forward more on the accessible counters for complimentary breakfast

There is accessible seating and tables

There are trays that can be given upon request

Someone is nearby the area to help

You can leave dishes and trash at your table

The door to the guest laundry room is a little heavy, but has a handle/room key reader at an accessible height

There is a phone at an accessible height inside the laundry room

There is a pathway at least 3 feet wide to get through the guest laundry room

There is not one of each machine (washer and dryer) at an accessible height

Everything else is reachable in this area

The hotel has exactly the required number of accessible rooms with tubs and roll-in showers

The hotel saves the type of room you reserved

All accessible rooms have pull-out couches for companions

Rooms doors are not too heavy

The bathrooms (tub and roll-in showers are not covered in this section) are accessible in the accessible rooms

Everything is reachable in the accessible rooms besides the closets in all the studio accessible rooms (the suite has a more accessible closet)

All beds in accessible rooms have a 36-inch wide path on 3 sides of them (they are against the wall)

All other pathways in the accessible rooms are at least 3 feet wide

There are no fold-down benches in the roll-in showers, only shower chairs

The roll-in showers are spacious and have the appropriate grab bars

Hotel gives you a roll-in shower if you ask for one

The shower chairs benches can support at least 250 pounds, are slip-resistant, are not made out of wood, have seat surfaces 17-19 inches off the floor, and have backs on them

The roll-in showers have shower heads that can both be fixed in position and hand-held

The controls are reachable in the roll-in showers

The roll-in shower floors are less than 1/2 inch off the bathroom floors

There is a holder for soap/shampoo/conditioner at an accessible height

All accessible room tubs have shower chairs

The tubs have the appropriate grab bars

The shower chairs can support at least 250 pounds, are slip-resistant, are not made out of wood, have seat surfaces 17-19 inches off the floor, and have seat surfaces that are at least 15 inches wide

The shower chairs do have backs on them

There are pathways that are at least 3 feet wide next to the accessible room tubs

The accessible room tubs have shower heads that can both be fixed in position and hand-held

The controls and drain stopper are reachable depending on where the shower chair is placed

There are holders for soap/shampoo/conditioner at accessible heights in all accessible room tubs

Employees acknowledge, are nice to, and offer some assistance to customers with mobility issues, however could offer more assistance (such as helping with bags)

There are hooks at accessible heights on the accessible stalls’ doors in the lobby bathrooms

There are towel racks and hooks at accessible heights in the bathrooms in the accessible rooms

There are plastic/paper lightweight cups, lids, and straws at Starbucks and at the complimentary breakfast

There are bags with handles for items bought at Starbucks fridge area

There are full-length mirrors in the accessible rooms

There is a wheelchair, 2 canes, a walker with a seat, a grabber tool, crutches, and a step stool at the hotel