Grit Coffee-Downtown Mall
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Details
There are 4 accessible parking spaces, all of which are 100-200 feet from the entrance
Pathway from these spaces to entrance is a little bumpy and inclined due to the Downtown Mall
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Details
There are two doors to the entrance, neither are automatic
The first door is a little heavy and the second one is usually kept open
The doors are wide enough and the lips underneath the doors are not hard to navigate over
There are no steps or incline to get to the doors
Section
Table Service
Description of Section
This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.
Details
You have to go to a counter to order, pay, get your food, and get your drinks
Some of the counters to order, pay, and get your food and drinks are at accessible heights
The counters to get water and plain coffee are not at accessible heights
There are not trays available for customers
You can leave dishes and trash at your table
Section
Interior Pathways
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Details
All pathways are at least 3 feet wide
More signage for the entrance and bathrooms would be helpful
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Details
Employees acknowledge and are nice to customers with mobility issues, however could offer more assistance
Section
Seating
Description of Section
This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.
Details
There is accessible seating and tables spread throughout the inside and outside seating areas
Section
Merchandise
Description of Section
This includes the reachability of merchandise, the availability of employees in the merchandise area, and the availability of bags with handles to help carry merchandise.
Details
Merchandise is not too heavy or unreachable
There are employees around the merchandise area that are ready to help however they can
There are bags with handles available to carry merchandise around
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Details
There is one bathroom that is spacious, and we referring to that one bathroom for this section
There are no grab bars in the bathroom
The toilet paper is unreachable
The sink, mirror, soap, and drying equipment are not at accessible heights
The bathroom doors are not too heavy
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Details
There are plastic/paper lightweight cups, straws, and lids
There are bags with handles to carry leftovers home
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!