Greene County Health Department

There is 1 accessible space at this location, which is not labeled as “Van Accessible” but meets the dimensions of a van accessible space

The space is less than 50 feet away from the entrance

There is a very slight slope downwards of the parking lot towards the end of the accessible space

The parking lot is made of smooth pavement, there are color-contrasted painted lines on the parking lot surface, and there is a wheel stop centered at the end of the accessible space

There is signage past the space to mark it as accessible, and the international symbol of accessibility is painted on the parking lot surface but is slightly fading

Immediately past the access aisle at the front, the parking lot transitions to a concrete landing before the entrance ramp, which also has a mat on top of it with a pile height at or less than 0.25”

At the transition from parking lot to concrete, there is a very slight vertical change on the right side of the transition, about 0.25” on the right side, but the transition is approximately level on the left side

There are no truncated domes or color-contrasted edges at the transition from parking lot to concrete

The entrance ramp has a handrail only on one side (the right side when entering the location) at about 35-36” above the ramp surface, the ramp surface is greater than 36” wide, there are landings at the top and bottom of the ramp, the ramp has an accessible slope, there is edge protection on the ramp, and the surface is made of wood with a mat over top of it with a pile height at or less than 0.25”

Once on the top landing beyond the ramp, there is a drop box at an accessible height, as well as a sign without braille and tactile character/symbols, and some boxes

The entrance is a single, non-automatic door that has no identifying signage on or next to it

The door at the entrance requires pulling to enter, there is a handle at an accessible height to pull the door open to enter, but it requires pinching/grasping by using your thumb or other part of your hand to push down and to also pull towards you, and the maneuvering clearance next to the door is only about 14.5” wide because of some boxes that are nearby the door

The entrance door is not difficult to open force-wise, the clear width of the door is about 33.5” when fully opened, there is a push bar at an accessible height on the inside of the door to exit, and the threshold underneath the door is about 0.5-1” total due to the slight change in level from the wood surface of the ramp to the actual building and then the separate threshold under the door at the edge of the building

There is not signage on the inside of the building to mark the entrance door as an exit

There is no seating on or near the pathway to the entrance, but there is seating immediately inside of the entrance

The surface inside of the location is all smooth tile/flooring or compacted carpet, but there are mats immediately inside and outside of the exterior doors

After entering there is a spacious waiting and registration area for the clinic, as well as the counter for Environmental Health & Vital Records - there is an accessible water fountain and seating options with seating surfaces at accessible heights, but no empty spaces that could be used by clients using wheelchairs

There is one service counter at an accessible height above the floor for the clinic - there are chairs in front of the counter that staff members are happy to help move upon request and there is a card reader for this service counter where staff members are happy to take and swipe cards for clients

The service counter for Environmental Health & Vital Records is at 40” above the floor, but all payments must be processed at the counters for the clinic, there are also some signs and flyers around this counter without braille or digital alternatives that are easy to find

Right past the Environmental Health & Vital Records service counter there is a half door that is usually opened and closed by staff members escorting clients, which leads to the patient room area of the building - this half door has doorknobs on both sides at accessible heights but requires twisting of the wrist, there is no threshold underneath the door, and the clear width of the half door is 34” when fully opened

There is one more door (this second one is a full door) past the half door that needs to be used to get to the patient room area which is also usually opened and closed by staff members escorting clients - the door has a door handle on both sides at an accessible height, no threshold underneath the door, and a clear width of about 33-34” when fully opened

The first patient room is an “interview room” on the right past the second door to the patient room area - the door is opened and closed by staff, but it has a 30-30.5” clear width when fully opened, little to no threshold underneath, and doorknobs on both sides of the door at accessible heights

The first “interview room” has a hand sanitizer dispenser above an accessible reach range, the floor surface is compacted carpet and the room is a very tight fit, and there is not space for a client using a wheelchair to navigate in this room, but there are chairs with seating surfaces at accessible heights and staff members are happy to rearrange or remove seating upon request

The next patient room is another “interview room” - it has a wider door at about 34” wide when fully open with little to no threshold, and it is usually opened and closed by staff members that are escorting clients, however there is a file holder attached to the face of the door that may be considered a protruding object as entering the room (on the left side of the pathway)

In the second “interview room”, there is a compacted carpet surface and there are chairs at accessible heights above the floor, the pathway to get past to the client-side of the desk may be less than 36” wide due to the layout of the chairs, but staff members are happy to help rearrange or remove seating upon request

In the second “interview room” there may be turning space for clients using wheelchairs depending on the layout of seating (which staff is happy to help adjust upon request to maximize space), there are some pamphlets in this room that do not have braille or digital alternatives, and the pamphlets and syringe disposal unit in this room may be considered difficult to reach - staff members are happy to help retrieve any unreachable items upon request

The next patient room is an exam room, with a door opened and closed by staff members that has a clear width of about 34” when fully opened with little to no threshold underneath, and there is a file holder attached to the face of the door that may be considered a protruding object as entering the room (on the left side of the pathway)

The first exam room when coming from the waiting room has 36” wide pathways in it but there was not turning space for clients using wheelchairs given the layout of seating/furniture we saw during our visit - staff members are happy to help adjust or remove seating upon request to maximize space

In the first exam room when coming from the waiting room: there is a chair with a seating surface at an accessible height (that can be removed if needed for space), there is a patient table with its top surface at 31-32” above the floor, and there is a soap dispenser and sink controls at accessible heights (although the sink counter is not at an accessible height and has cabinets underneath), but the paper towels could be considered difficult to reach

The clear pathway to both of the interview rooms and the first exam room when coming from the waiting room is greater than 36” wide, besides the doorways

The pathway between the first exam room and the second exam room when coming from the waiting room has a measuring tool attached to the wall on the right that protrudes 7-8” from the wall at varying heights, and there is a scale in the hallway on the right side as well where the width of the pathway to get past the scale on the left is only 26” wide

The next patient room is another exam room, with a door opened and closed by staff members that has a clear width of about 30” when fully opened with little to no threshold underneath, and there is a file holder attached to the face of the door that may be considered a protruding object as entering the room (on the right side of the pathway)

The second exam room when coming from the waiting room has a 34.5” wide pathway to get past the stool and trash can right inside of the door and then a 36” wide pathway to get in front of the examination table, but there was not turning space for clients using wheelchairs given the layout of seating/furniture we saw during our visit - staff members are happy to help adjust or remove seating upon request to maximize space

In the second exam room when coming from the waiting room: there are trash cans that require using foot pedals, there are chairs with seating surfaces at accessible heights (that can be removed if needed for space), there is an adjustable-height patient table that goes to an accessible height above the floor, and there is a soap dispenser and sink controls at accessible heights (although the sink counter is not at an accessible height and has cabinets underneath), but the paper towels could be considered difficult to reach

Between the first and second exam rooms, there is a pathway to another exit door in this building, which leads to an outside area that could serve as a quiet space - the pathway to the door is 33- 36” wide and there is a trash can right near the door

There is a color-contrasted sign with braille and tactile characters above the exit door at the back of the building that says “EXIT”, but it is over 82” above the floor

This exit door at the back of the building has a 33” clear width when fully opened, but there is a 6” step to get to the wooden patio right after the door with no label, sign, or contrasting tape - the outside patio is wooden and is spacious, but to get to the seating area you have to take 5 steps without handrails to get off the patio, and then a path with stepping stones on an uneven ground surface, and then when turning left around the building there will be a non-wheelchair accessible picnic table in some tall grass

There are white noise-making machines that may be on the floor in the hallways that are important to look out for to avoid tripping

There are windows with blinds on them in a couple places in this location - staff members are happy to raise and lower the blinds upon request.

The outside area, patient rooms, and staff rooms may be used as quiet spaces if available upon request

The secondary exit near the exam rooms is marked in several maps inside that identify emergency exits; if possible we would suggest taking the main exit if trying to optimize accessibility

There are not high ceilings in this location, and the sound level is usually low unless there is an event or clinic such as a Covid vaccination clinic

There are trash cans that require using foot pedals in the patient rooms

There are not digital and/or braille alternatives for all print content

Except for certain Covid events, there is not a way to check-in or pay through a website/mobile application

Interpreters can be provided for clients upon request

There are two single-use bathrooms, the one closer to the waiting room is more accessible and spacious then the one further away

The bathroom closer to the waiting room is labeled as accessible and unisex with color-contrasted signage that has braille and tactile characters

This bathroom has a door that is about 34” wide when completely opened, has door knobs on both sides with an inaccessible lock (requires twisting of the wrist) at accessible heights, is not difficult to open force-wise, and has appropriate maneuvering clearances on both sides

Inside the bathroom, the manual light switch is at 51” above the floor, there is a floor-mounted toilet with the toilet seat an accessible height above the floor, there is turning space for clients using wheelchairs but there is a chair that may be in the way of an approach to the toilet (with a seating surface at an accessible height above the floor), and there are 0 grab bars around the toilet - only a towel rack on the side wall next to the toilet

In this bathroom closer to the waiting room, there is a sink with sink controls at an accessible height above the floor, 3-4” of piping underneath the sink is not insulated and there is space underneath to approach the sink, also the soap, outlet, and mirror above the sink are at accessible heights above the floor, but the centerline of the wall-hung toilet paper dispenser is at an inaccessible distance from the front of the toilet and the paper towels may be considered difficult to reach

The bathroom that is further away from the waiting room area is labeled as unisex, but not as accessible, on color-contrasted signage that does not have braille or tactile characters

The door to this bathroom that is about 28” wide when completely opened, has door knobs on both sides with an inaccessible lock (requires twisting of the wrist) at accessible heights, is not difficult to open force-wise, and does not have the depth for maneuvering clearance space to pull the door open to exit from the inside

There is a floor-mounted toilet where the toilet seat is not at an accessible height above the floor, there is not space inside this bathroom for clients using wheelchairs, there are 0 grab bars around the toilet, and the toilet paper is at an accessible distance from the front of the toilet

The sink in this bathroom has its top counter and water controls at an accessible height above the floor, but there is not knee and toe clearance underneath the sink, and 3-4” of the piping underneath the sink is not insulated

In this bathroom further away from the waiting room, the outlet is at an accessible height above the floor, but the light switch, mirror above the sink, soap, paper towels, and the red marker are at inaccessible heights above the floor

There is an adjustable-height patient table in one of the exam rooms

There is a step stool in this location that is available upon request

There are syringe disposal units in the patient rooms, but not in the bathrooms

There are plastic/paper cups available for staff members to bring clients cups of water if needed

Canned juice, cups of water, and finger snacks are available upon request, and staff members will bring them to you

Employees are going through or have gone through a disability etiquette training to differentiate their customer service

There are some maps around this building to help clients navigate/know where the exits are, but there are no digital resources or text descriptions to accompany the maps

There is a paper survey that can be filled out to give your feedback, available upon request at the service counters of the clinic in the waiting area

There is a system for staff members to get interpreters upon request

There are outlets available at accessible heights in the location, and most of them have coverings on them