Fluvanna County Health Department

There are 3 accessible spaces near this establishment, 1 of them being van accessible

The spaces range from about 185-235 feet away from the accessible entrance

The parking lot is made of smooth pavement, there are color-contrasted painted lines on the parking lot surface, and there are wheel stops on both of the standard accessible spaces, but not the van accessible space

There is signage to mark these spaces as accessible, but the universal symbol of accessibility is not painted on the parking lot surface for these spaces

The part of the sign for the van accessible space that says “Van Accessible” is faded and hard to read, but it is the accessible space that is by itself, the standard accessible spaces share an access aisle and are next to each other

There are no curb ramps to get to the entrance, there is an approximately level transition beyond the access aisles of the accessible spaces from the smooth pavement parking lot surface to the smooth brick pathway surface which leads to the steps/ramp of the entrances, however there are no truncated domes and there is a slight vertical change/lip near the van accessible space of about 0.25” to get on the back pathway surface

The pathway to the entrance is more than 36” wide the entire way

The main entrance has 4 steps and a set of two doors beyond it, as well as an entrance ramp next to the steps with a separate single door beyond it

The 4 steps at the main entrance have handrails on both sides without circular gripping surfaces and a separate 5” step right underneath the set of double doors - each of the double doors are about 29.5” wide when completely opened and are difficult to open force-wise

The entrance ramp at the main entrance has handrails with edge protection on both sides with circular gripping surfaces, has 2 ramp runs with a landing between them, and the ramp runs are at appropriate slopes at the beginning of the 2 ramp runs but get slightly steeper near the ends of the ramp runs

After the top landing of the entrance ramp at the main entrance, there is a slightly-sloped (less than 5% slope) pathway up to the door that is less than 5 feet long, there is edge protection on the right side of this pathway but not on the left side where there is a 3-6” drop off - this slope continues all the way to the door

The door beyond the ramp is a single door that is automatic, at the time of our visit the automatic door opener button worked to exit the location (stayed fully open for more than 10 seconds long when pressing the button) but not to enter, the door is about 32.5-33” wide when opened fully, the threshold is not difficult to maneuver over, the door handles are accessible, and there is only 12” of space beyond the latch to pull the door open to enter

There is a door to the left of the main entrance which at the time of our visit was the only available entrance after 4:30 PM when Covid vaccination events were happening - the door has 4 steps leading up to it without an accessible alternative, but staff members are happy to come out to clients’ cars by request (can request this by phone call)

The door to the left of the main entrance has handrails on both sides of the steps without circular gripping surfaces, a mat before the door that is 0.75” thick, and a 5” step right before the door beyond it, which is 40” wide when fully opened and is not difficult to open force-wise although this door may be propped open during Covid vaccination events

One of the doors beyond the steps at the main entrance says “Administration Building” on it and the door to the left of the main entrance has faded identifying signage that says “Health Department”, with no braille or tactile characters

There is an inaccessible picnic table available for clients to use nearby the side door to the Clinic, although clients have to go through grass in order to get to it

On the inside, there is “EXIT” signage (white signs with red letters on the ceiling) to point out the exits, but there is no identifying signage with braille or tactile next to the exit doors on the inside

The surface inside of the location is all smooth tile, but there are mats immediately inside and outside of the entrances and in some other locations inside

In the area beyond the main entrance, there are: some business cards and pamphlets without braille or digital alternatives that are over 48” above the floor, 3 chairs with seating surfaces at accessible heights, a coffee table at 21” above the floor, hand sanitizer at an accessible height, and color-contrasted way finding signage with arrows pointing to different areas without braille or tactile lettering

There are stairs in the main entrance area that can lead down to the level the Environmental Health Records area is on: there are 6 stars on the top flight then a landing and then 11 more stairs on the bottom flight, there are handrails but only on one side on the top 6 stairs not at all on the landing and on both sides for the bottom flight of 11 stairs, and the door at the bottom of the stairs does not have maneuvering clearance to pull the door open to enter the hallway of the floor that environmental health is on

The elevator in this building has identifying signage nearby on the main entrance level that says “Elevator” above the elevator door, but no braille or tactile lettering on either floor, and there is signage on the elevator “jambs” (sides of the elevator before the door) that indicate the floor which has braille and tactile characters; all of the buttons besides the “Call Cancel” button have braille and tactile characters and are at accessible heights

The elevator door is 41-42” wide when completely open and stays open about 3-4 seconds before closing, the elevator car is about 81” wide by 52” deep, there is a handrail on the back wall on the elevator that is about 31” above the elevator floor, and the elevator has both visual and audible indicators to show the floor, when the elevator arrives on a floor, and which direction the elevator is going

There is another flight of stairs near the bathrooms labeled Men and Women on both floors that is behind unlabeled doors - the doors are slightly difficult to open force-wise, the door at the top has a door knob, and both do not have the appropriate maneuvering clearances on the pull side of the doors and there are cleaning supplies which make the pathway more narrow (around 29” wide) and give off a strong scent at the pathway at the bottom of the stairs, however this flight of 17 stairs has continuous handrails on both sides the whole way

The interior door that leads into the clinic area from the nearby hallway has a maneuvering clearance of 12” next to it to pull it open to enter, the door width is 33-34” when completely opened, the door has an accessible door handle at an accessible height, it is easy to open force-wise, and there is color-contrasted identifying signage but no braille or tactile characters

The clinic waiting room area is spacious, has accessible seating but no spaces for wheelchairs, has outlets at accessible heights where the majority of them are covered, has a sunscreen dispenser and a fire extinguisher door that are both over 48” above the floor, and has a counter at an accessible height (there are two taller counters but staff members can direct you to the more accessible counter by request if they don’t automatically offer it)

Beyond the registration area is a door that leads to the different patient rooms in the clinic, this door and all patient doors are wide enough, are opened and closed by staff, and all of the patient rooms have identifying, color-contrasted signage on their doors without braille and tactile characters

In the hallways in the clinic patient room area, there is an AED Defibrillator, bleeding control station, signage for one of the bathrooms, a hand sanitizer dispenser, and an adjustable-height measuring shelf that are all attached to the wall and could be considered protruding objects

There is an emergency fire door in the patient area of the clinic: the pathway to it is around 31” due to toys and other things being stored in the hallway, it is hard to open the door force-wise but the door is 38-39” wide when opened completely, and once out of the door the pathway away from the building is extremely steep without edge protection, and there is cross-slope and vertical changes of 0.25-0.75” several times along the sidewalk away from the building and this fire exit - this exit is marked in several maps inside that identify emergency exits; if possible we would suggest taking the main exit if trying to optimize accessibility

There are 2 exam rooms and 1 interview room in the clinic: they all have accessible chairs in them but Exam Room 1 is the most accessible in terms of spaciousness and the fact that it has an adjustable patient table that can be moved to an accessible height above the floor

Exam Room 2 in the clinic is a little tight due to the positioning of the seating inside (pathway measured at 33” wide past the first two chairs when walking in) but should have turning space inside the room for clients using wheelchairs and Exam Room 2’s patient table is 32-33” above the floor

The interview room in the clinic is the least spacious of all the clinic rooms, but the chairs can be moved upon request to maximize space - there should be turning space for clients using wheelchairs if all chairs are either taken out of the room or moved to the corners

All patient rooms in the clinic have chairs with seating surfaces at accessible heights, and the two exam rooms have trash cans that require foot pedals as well as sinks/soap/paper towels at accessible heights with cabinets underneath the sinks

There are fingers snacks and water/juice that can be brought to clients in the clinic area

There is a staircase from the clinic that brings you right to the Environmental Health area: the door leading to this staircase says “Environmental Health Records” on a color-contrasted sign without braille or tactile characters and has a 33” width when fully opened, and there are 11 stairs on the top flight followed by a landing followed by 6 stairs on the bottom flight that has handrails only one side without circular gripping surfaces

The interior door that leads into the Environmental Health area from the nearby hallway has a maneuvering clearance of 12” next to it to pull it open to enter, the door width is 33-34” when completely opened, the door has an accessible door handle at an accessible height, it is difficult to open force-wise, and there is color-contrasted identifying signage but no braille or tactile characters

There is a water cooler immediately inside after entering the Environmental Health area - the water cooler has all controls at an accessible height but there are no cups, also there are water bottles to the left and right of this water cooler that could potentially become protruding objects if they extend 5-6” from the rack they are on, depending on how they are put on the rack

There is a conference room as well that can be used by clients upon request in the Environmental Health area, there is identifying signage near the door without braille and tactile lettering and the door is easy to open, 34” wide when fully opened, the door has door knobs at accessible heights, the maneuvering clearance to pull the door to get out is blocked by an easily movable trash can but is 15-16” beyond the door even if it is moved

In the conference room in the Environmental Health area: there is turning space for clients using wheelchairs if the door is completely opened or closed and there is space on the near side of the main table that is greater than 36”, the conference room’s seats are adjustable-height and easily movable, but the main table itself has only 25” inches of vertical clearance underneath it, the room only has a trash can that requires a foot pedal, and the whiteboard and markers are at and over 48” above the floor

The main hallway in the Environmental Health area past the conference room is at least 36” wide unless the bathroom door stays open, in which case the pathway is only 34” wide past the door, there are chairs with seating surfaces at accessible heights, there is a coffee table at 23” above the floor, and there is not quite turning space for a client using a wheelchair right near the service counter for the Environmental Health area

The counter at the Environmental Health area has identifying, color-contrasted signage without braille or tactile lettering and the top of the counter is at 46” above the floor with hand sanitizer on top that may be considered difficult or impossible to reach - there is information on pricing in this area without braille or digital alternatives

Although some counters might be at inaccessible heights in the clinic and Environmental Health area, staff members are more than happy to take and swipe cards for clients

There is an inaccessible picnic table outside near the side exterior entrance to the clinic area that requires traveling through grass to get to

There is a meeting spaces, patient rooms, and an outside area near the public spaces in this building that are usually more quiet and less crowded that can be used upon request

There are not high ceilings in this location, the acoustics are not bad, and the sound level is usually low unless there is an event or clinic such as a Covid vaccination clinic

There are windows with shades in all of the areas - staff members are happy to help close and open them upon request

There are trash cans that require using foot pedals in the clinic rooms

There are not digital and/or braille alternatives for all print content

Except for certain Covid events, there is not a way to check-in or pay through a website/mobile application

Interpreters can be provided for clients upon request

There are two bathrooms in the clinic area: the first one is labeled with color-contrasted signage, the second one isn’t labeled at all, and there is no braille or tactile characters

The first bathroom in the clinic has a door that is 28” wide when fully opened and the second bathroom is 34” wide when fully opened, the first bathroom door has a door handle on the outside at an accessible height and only a lock on the inside at an inaccessible height and the second has a door knob on both sides at accessible heights, both doors are easy to open force-wise, the second bathroom door does not have appropriate maneuvering clearance to pull the bathroom door to exit

Neither of the clinic bathrooms are labeled as accessible, and they do not have turning space inside them for clients using wheelchairs, nor any grab bars around their toilets

Sinks are at accessible heights in the clinic bathrooms, but have poles and uninsulated pipes underneath them that might restrict the area to approach them; soap is at an accessible height in both bathrooms, but paper towels, mirrors, light switches, and hooks on the back of the bathroom doors are not

There are also bathrooms in the hallways outside of the clinic and environmental health areas (upstairs and downstairs) labeled as Men and Women; neither of these bathrooms are labeled as accessible, but do have braille and tactile lettering on their identifying signage

The bathrooms labeled Men and Women do not have any wheelchair or ambulatory accessible stalls in them and pathways and overall space in them are limited

There is a bathroom upstairs near the clinic past the bathrooms labeled Men and Women that is a single-use bathroom labeled as accessible with braille and tactile characters on its identifying signage

The bathroom labeled as accessible upstairs has a door that is about 31.5-32” wide when completely opened, has accessible door handles and a lock at accessible heights, is not difficult to open force-wise, and has appropriate maneuvering clearances on both sides besides the side wall grab bar being close to the door on the inside

Inside the bathroom labeled as accessible, there is an accessible sink, turning space for clients using wheelchairs, automatic lights, an automatic soap dispenser at an accessible height, a paper towel dispenser that is above an accessible reach range, a mirror that is not at an accessible height, and a toilet at an accessible height with two grab bars next to it at approximately the appropriate positions

Inside the bathroom labeled as accessible, there is a trash can inside that may be in the way of approaching the sink, although it is easily movable, and there is also a step ladder that can be used if needed, as well as step stools in the clinic space that can be used upon request

In the environmental health area, there is an unlabeled bathroom with a 29-30” wide doorway and a door that has a doorknob on both sides at an accessible height, but the inside is not the most spacious for turning space for clients using wheelchairs

In the environmental health area bathroom, the sink is at an accessible height with uninsulated pipes underneath, there is a full-length mirror on the back of the door, but there are no grab bars around the toilet

There is an adjustable-height patient table in Exam Room 1 in the clinic

There are automatic lights in the bathrooms labeled as accessible and “Men” and Women”

There is a small step ladder in the bathroom labeled as accessible, as well as step stools in the clinic area that can be used upon request

There is a full length mirror available on the back of the bathroom door in the bathroom in the environment health area

There are syringe disposal units in the patient rooms of the clinic, but not in the bathrooms

Canned water, juice, and finger snacks are available in the clinic area upon request, staff members will bring them to you

There are plastic/paper cups, straws and lids available in the clinic upon request as well, staff members will bring them to you

Employees are going through or have gone through a disability etiquette training to differentiate their customer service

There are some maps around this building to help clients navigate, but there are no digital resources or text descriptions to accompany the maps

There is a way to give feedback via paper survey and a way for staff members to give clients a tablet that they can use to submit their feedback electronically

There is a system for staff members to get interpreters upon request

There are coloring books and crayons and toy stations/education rugs at the clinic available upon request, as well as boards in the waiting room area that can be drawn on by clients at any time

There are outlets available at accessible heights in the location, and some of them have coverings on them