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Shown are the 2 accessible parking spaces near this facility, both of them being van accessible and sharing the same access aisle. The spaces are about 115-130 feet away from the entrance. There is a very slight slope upwards of the parking lot towards the end of the spaces. There are contrasted lines painted on the parking lot to block out the access aisle and to create dividers for the spaces. There is signage only past the parking space on the right (further away from the building), but the international symbol of accessibility is painted on both spaces. Neither space is marked as "Van Accesssible", but they both meet the dimensions for van accessible spaces. The pathway to get to the entrance from the accessible spaces is not in front of the access aisle, so the car that parks in the accessible space that is further away is expected to go to the back of the access aisle and go around the car that is parked in the closest accessible space - there is no crosswalk or marked out pathway.
Just after passing the accessible parking spaces, before the crosswalk, there is a slight vertical change in the parking lot surface, about 0.25” high maximum. This is shown on the near side of the picture, right after the curb starts.
In order to get to the main entrance, you want to take the crosswalk that is right in front of the accessible spaces.
Shown is a close-up of the curb ramp that is right after the crosswalk to get to the main entrance. The curb ramp is made of smooth concrete without any truncated domes, is more than 36” wide, is approximately at an accessible slope, and the curbs are marked with contrasting paint.
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May 19, 2022
Yancey Community Health Center
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The clinic gets busy when there are clinics or events such as Covid vaccination events, please check the Blue Ridge Health District website to see when these clinics and events are happening
Adjustable-height Patient Table
Syringe Disposal Unit
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Staff is friendly, and ready to help however they can. For example, staff can help: open and close any doors, help you find quiet areas if needed, and help provide interpreters.
There are 2 accessible spaces near this establishment, both of them being van accessible and sharing the same access aisle. The spaces are about 115-130 feet away from the main entrance.
During our visit, the policy for Blue Ridge Health District, when there was not an event/clinic happening, was that the doors are locked at all times, and clients are expected to either make an appointment and/or call before coming in. After calling, a staff member would escort the client inside.
There is an adjustable-height patient table that goes to an accessible height above the floor in the clinic.
The surface inside of the location is mostly smooth tile, almost all chairs have seating surfaces at accessible heights, and for the most part pathways are spacious throughout this location.
In the hallway headed towards the gymnasium (used during certain events/clinics), there is an AED Defibrillator that protrudes 6” off the wall at about 64-79” above the floor, as well as a hand sanitizer dispenser below it that protrudes about 4” off the wall, on the left side of the hallway.
There is an accessible exit labeled “C2” near the clinic rooms which leads to an outdoor seating area that can serve as a quiet space if needed. When outside of the “C2” exit, there is a paved pathway that is wider than 36” to get to benches that are in the grass just off the paved pathway. The benches have seating surfaces that are 16” above the grass and are 10” deep
There is also a garden on the outside of the gymnasium that could serve as a quiet space, but it is not as accessible to clients using mobility aids as the outdoor seating area near exit “C2”. There is a 5-6” curb outside of the exit door in the gymnasium to get to the garden - the accessible pathway would be a little longer and would require using the exit in the gymnasium, turning to the right to get on the sidewalk, and then turning to the right again around the building, then traveling towards the main entrance to the closest curb ramp, and then turning around and coming back to the area beyond the gym. The garden mainly has a ground surface of mulch and grass, there are several pathways less than 36” wide and several vertical changes in level as there are stones in the pathway, there are raised flower beds but most are below 15” above the ground, and there are some non-wheelchair-accessible picnic tables in the grass beyond the garden area.
There are not high ceilings in the clinic area, but there are in the gymnasium and cafeteria where the acoustics are a little worse than the clinic rooms. The sound level is usually low unless there is an event or clinic such as a Covid vaccination clinic, when the gymnasium or cafeteria are most often used.
There is a window with blinds on it in the clinic room - staff members are happy to raise and lower the blinds upon request.
There is an accessible, single-use restroom in the clinic area, as well as two multi-stall bathrooms labeled “Boys” and “Girls” further down the hall towards the gymnasium that have wheelchair accessible stalls in them.
There is a system for staff members to get interpreters upon request. If you’d like to request an interpreter to be there in-person, we suggest submitting a request for this in advance of your visit.
Click the black "Accessibility Test Results" button at the top of this page to view in-depth accessibility metrics for this business!
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