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Mar 23, 2022
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Staff is friendly, and ready to help however they can. For example, staff can help: open and close blinds, move around chairs, and open and close any doors.
All teller counters are at accessible heights.
Bathrooms are available upon request - full accessibility upgrades in progress. Please reference the pictures above or our "Accessibility Test Results" for more details.
This location is dog-friendly.
There are 2 accessible parking spaces that are less than 100 feet away from the entrance and 1 that is about 120-130 feet away from the entrance, and all 3 of them are standard accessible spaces, but not van accessible. The accessible parking spaces are on slight slopes. There is one parking space labeled as accessible that does not have an access aisle/marked out space next to it - we are not counting this when we mention these 3 spaces.
There are two entrances, one that is facing Seminole Trail, and one that is facing perpendicular to Seminole Trail. We suggest parking across from and using the entrance facing Seminole Trail, as the curb ramp is more accessible and the entrance doors are much lighter.
All seats, desks, counters, and tables are at accessible heights.
If you prefer having a conversation with a staff member in an area separate from the main area, there is a conference room that staff members can take you to upon request, if the room is available at the time of your visit.
The entire location is carpeted, but the carpet is less than 1/2 inch thick.
There is an accessible ATM between the exterior and interior entrance doors that face Seminole Square, which has a speech mode. You need to insert headphones into the headphone jack to initiate speech mode, and there are extra headphones for customers to use behind the teller counters which can be borrowed upon request during normal business hours.
Click the black "Accessibility Test Results" button at the top of this page to view in-depth accessibility metrics for this business!
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