Timberwood Tap House

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Score on Section

100.00%

Justification of Score

  • There are two accessible parking spaces right outside the accessible entrance

  • The curb ramp is very accessible

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Score on Section

76.67%

Justification of Score

  • Not an automatic door

  • The door is not too heavy or difficult to open

  • The door is wide enough and the lip underneath the door is not hard to navigate over

  • There is a slight incline perpendicular to the path of travel when walking to the front entrance due to the long curb ramp

Section

Table Service

Description of Section

This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.

Score on Section

100.00%

Justification of Score

  • Full table service is provided at this restaurant (you can order at your table and food, drinks, and the check is delivered to your table)

Section

Pathway

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

88.24%

Justification of Score

  • Almost all pathways are more than 3 feet wide (besides some pathways between certain tables)

  • The doors to outside seating are a little too heavy

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Score on Section

60.61%

Justification of Score

  • Employees acknowledge, are nice to, and offer some assistance to customers with mobility issues, however could offer more assistance

  • Employees could be more knowledgeable/helpful on the phone

Section

Seating

Description of Section

This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.

Score on Section

62.50%

Justification of Score

  • There is accessible seating and tables spread throughout the inside and outside seating areas

  • There is no accessible seating in the bar area and there is not an accessible section of the bar

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Score on Section

77.78%

Justification of Score

  • The accessible stalls are spacious and have the appropriate grab bars

  • The toilet paper is 9-15 inches from the front of the toilet

  • The sinks, drying equipment, and soap are at accessible heights, but the mirrors are not

  • The bathroom doors are not too heavy, but the way the men’s bathroom door swings in could be dangerous for someone who might be staying idle in the bathroom near the sink

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

47.27%

Justification of Score

  • There are plastic/paper lightweight cups, straws, and lids

  • There are bags with handles to carry leftovers home

  • There are hooks on the back of the accessible stall doors

  • There are also step stools in the bathrooms

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

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