Petco

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Score on Section

100.00%

Justification of Score

  • There are 6 accessible parking spaces which are less than 100 feet away from the entrance

  • The pathway to get on the sidewalk from the accessible parking spaces has an accessible curb ramp, however there is no slip-resistant material on the curb ramp

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Score on Section

96.67%

Justification of Score

  • There is one entrance/exit that has two sets of automatic doors

  • The doors are wide enough and the lips underneath the doors are not hard to navigate over

  • The path is neither bumpy nor inclined getting to the door once getting on the sidewalk

Section

Water/ Refreshments/ Samples

Description of Section

This includes the accessibility of water fountains/drinking coolers (height off the ground & space around), the reachability of complimentary water/refreshments/samples, and whether or not employees get and transport complimentary water/refreshments/samples for you.

Score on Section

100.00%

Justification of Score

  • There are water fountains near the bathrooms at the back of the store (opposite the entrance), where at least one of them is at an accessible height with leg/foot room

Section

Product

Description of Section

This includes the reachability of products that the location sells, the weight of the products the location sells, and the methods available for carrying around products.

Score on Section

28.57%

Justification of Score

  • Some products are hard to reach and/or heavy

  • The establishment is a little too big for employees to be checking up on you while you shop, however there should be one close by that you could ask for help reaching, carrying, or getting something

  • To carry around products, this establishment provides regular shopping carts and hand baskets

Section

Pathway

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

73.08%

Justification of Score

  • Almost all pathways are at least 3 feet wide, with a few exceptions

  • The pathway to the right of the entrance is less than 32 inches and the pathway to the bathroom is less than 36 inches

  • There are no inaccessible areas

  • There are no seats available

Section

Point of Sale

Description of Section

This includes the height of the counters where customers pay at, the reachability of everything at the point of sale counters, the presence of a removable tablet/card reader, and if customers are offered bags with handles.

Score on Section

77.78%

Justification of Score

  • The point of sale counters are at good heights

  • The card readers in the point of sale area where you pay are not at accessible heights- while the card readers might be reachable for some customers, the card readers are a little too high to see the screen and all the buttons

  • There are bags with handles

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Score on Section

94.44%

Justification of Score

  • There are two bathrooms (men’s and women’s) in the back of the store, which are labeled as accessible

  • They are spacious and have the appropriate grab bars

  • The toilet paper is reachable from the fronts of the toilets

  • The sinks, mirrors, and soap are at accessible heights, but there was no drying equipment in the men’s bathroom for us to check when we stopped by

  • The bathroom doors are a little heavy and difficult to open, but they have wide doorways, no lips under the doors, and handles at accessible heights

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

11.11%

Justification of Score

  • There are hooks at accessible heights on the inside of the bathroom doors

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

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