Minerals & Mystics

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Score on Section

87.50%

Justification of Score

  • There are two accessible parking spaces that are about 100 feet away from the entrance of Minerals and Mystics when using the curb ramp closest to the spaces

  • The parking lot is made of pavement

  • The parking space further away from the store has a wider access aisle, about 94 inches wide, and both parking spaces are about 93 inches wide

  • The accessible parking space closer to the store has a smaller access aisle, about 48 inches wide

  • The path to the entrance from the accessible spaces is at least 36 inches wide and the curb ramp is not too steep and does not have a lip

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Score on Section

81.58%

Justification of Score

  • There is one entrance/exit for, with no automatic door opener

  • The door handles are at accessible heights and the door is easy to open

  • There is a "Ring" doorbell for customers on the right side of the door. The button is about 51-52 inches off the ground, which could be considered difficult to reach for some customers

  • During the pandemic, the door remains locked and customers must ring the doorbell or call the location to get inside (if an employee doesn't see the customer outside automatically)

  • The width of the door opening is about 32 inches wide and the lip is not difficult to navigate over

  • There are baskets on your right as soon as you walk in, which could potentially be in the clear path of travel as you enter the location

Section

Product

Description of Section

This includes the reachability of products that the location sells, the weight of the products the location sells, and the methods available for carrying around products.

Score on Section

42.86%

Justification of Score

  • Some of the products in this establishment could be considered unreachable, heavy, or hard to see for some customers, but staff is proactive and more than willing to provide assistance upon request

  • There are only baskets to carry around items, but you are able to put items on the check-out counter one-by one if preferred

Section

Interior Pathways

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

97.87%

Justification of Score

  • Almost all pathways for patrons to access inside are at least 3 feet wide and clear of objects

  • In the back of the store, near the shelves that are placed almost diagonal to the layout of the location is the most narrow pathway in the store, which is still 34-35 inches wide

Section

Point of Sale

Description of Section

This includes the the height of the counters where customers pay at, the reachability of everything at the point of sale counters, the presence of a removable tablet/card reader, and if customers are offered bags with handles.

Score on Section

66.67%

Justification of Score

  • The point of sale counters are at 39 inches above the floor, which could be considered inaccessible for some customers

  • The employees take your card from you to swipe it, and have clipboards for any necessary signing

  • There are bags with handles

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Score on Section

83.33%

Justification of Score

  • Employees are very polite, and are ready to help in whichever way they can be of assistance

  • Employees open the door for everyone due to locked door during the pandemic

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

100%

Justification of Score

  • Bags with handles are available

  • There are seats that can be brought to customers upon request

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!