Grit Coffee-Downtown Mall

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Score on Section

66.67%

Justification of Score

  • There are 4 accessible parking spaces, all of which are 100-200 feet from the entrance

  • Pathway from these spaces to entrance is a little bumpy and inclined due to the Downtown Mall

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Score on Section

66.67%

Justification of Score

  • There are two doors to the entrance, neither are automatic

  • The first door is a little heavy and the second one is usually kept open

  • The doors are wide enough and the lips underneath the doors are not hard to navigate over

  • There are no steps or incline to get to the doors

Section

Table Service

Description of Section

This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.

Score on Section

33.33%

Justification of Score

  • You have to go to a counter to order, pay, get your food, and get your drinks

  • Some of the counters to order, pay, and get your food and drinks are at accessible heights

  • The counters to get water and plain coffee are not at accessible heights

  • There are not trays available for customers

  • You can leave dishes and trash at your table

Section

Pathway

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

90.32%

Justification of Score

  • All pathways are at least 3 feet wide

  • More signage for the entrance and bathrooms would be helpful

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Score on Section

50.00%

Justification of Score

  • Employees acknowledge and are nice to customers with mobility issues, however could offer more assistance

Section

Seating

Description of Section

This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.

Score on Section

100.00%

Justification of Score

  • There is accessible seating and tables spread throughout the inside and outside seating areas

Section

Merchandise

Description of Section

This includes the reachability of merchandise, the availability of employees in the merchandise area, and the availability of bags with handles to help carry merchandise.

Score on Section

100.00%

Justification of Score

  • Merchandise is not too heavy or unreachable

  • There are employees around the merchandise area that are ready to help however they can

  • There are bags with handles available to carry merchandise around

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Score on Section

47.37%

Justification of Score

  • There is one bathroom that is spacious, and we referring to that one bathroom for this section

  • There are no grab bars in the bathroom

  • The toilet paper is unreachable

  • The sink, mirror, soap, and drying equipment are not at accessible heights

  • The bathroom doors are not too heavy

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

65.45%

Justification of Score

  • There are plastic/paper lightweight cups, straws, and lids

  • There are bags with handles to carry leftovers home

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

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