Great Harvest Bread Company-Charlottesville
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Score on Section
41.67%
Justification of Score
There are no official accessible parking spaces near Great Harvest Bread Company, the closest one is next to Cville Coffee which is about 375 feet away when using the curb cuts
The curb ramps to get on the sidewalks from the accessible parking space are not steep, do not have a lip, and are very wide
There are also 4 parking spaces about 120-160 feet away from the entrance that are near the curb ramp for the sidewalk that Great Harvest Bread Company is on, however the spaces next to these spots are not official access aisles
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Score on Section
66.67%
Justification of Score
There is one set of double doors used for the entrance and exit to this establishment, with no automatic door openers
The entrance/exit doors are a little heavy and difficult to open, and the bars on the doors used to open them are at accessible heights off the ground
The door openings are about 32-34 inches wide, and the lip underneath the doors is a little difficult to navigate over
Section
Table Service
Description of Section
This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.
Score on Section
33.33%
Justification of Score
The counter used to order, pay for, and get food and drinks is 36 inches off the floor, the table for hot drip coffee, creamer, lids, straws, etc. is 30 inches off the floor, and the surface that the self-serve water is on is 48 inches off the floor
Usually, customers have to transport their own food and drinks, and there are not trays for customers to use
Employees will swipe your card for you and are willing to sign for you with your permission
You can leave trash and dishes at your table and employees will clean up
Section
Pathway
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Score on Section
74.29%
Justification of Score
The bathroom hallway and the pathway to the two-person tables inside are less than 32 inches wide which makes it impossible for some customers to use the bathroom/access these tables
The pathway to the back for the Knead and Sip class is a little tight, the pathway is 32-34 inches wide but there are items in the way
The pathways to the counter, point of sale, and the tables with more than 2 seats are more than 36 inches wide
No pathways are too steep inside the establishment, and the only inaccessible part of Great Harvest Bread Company is the outdoor patio because there is a step to get on it
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Score on Section
47.62%
Justification of Score
Employees are very polite and kind, however could offer more assistance
Section
Seating
Description of Section
This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.
Score on Section
66.67%
Justification of Score
There are 1-2 tables that are accessible inside, all of the tables are at accessible heights but only 1-2 of them can be approached safely by a customer using an ambulatory device
The accessible tables inside are both located in the back of the establishment, near the bathrooms
The 2-person tables outside are easier to approach
Section
Merchandise
Description of Section
This includes the reachability of merchandise, the availability of employees in the merchandise area, and the availability of bags with handles to help carry merchandise.
Score on Section
63.64%
Justification of Score
The food, wine, and other merchandise could be considered hard to reach or too heavy, however there are employees nearby that are happy to help upon request
There are both plastic and paper bags with handles to help carry merchandise
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Score on Section
76.32%
Justification of Score
There is one bathroom that customers can use, located near the back of the establishment
The bathroom is spacious enough for a customer using a wheelchair to do a 360-degree turn
There is 1 grab bar on the left side of the toilet that folds up and down
The toilet paper is 9-15 inches from the center of the front of the toilet, on the wall behind the toilet to the right
You have to turn on the lights, but the light switch is at an accessible height
The sink and paper towel dispenser are at accessible heights off the bathroom floor, but the mirror and soap dispenser are not
There is hand sanitizer at an accessible height off the floor
The bathroom door is a little heavy and difficult to open, but has: a wide doorway, no lip underneath it, and a handle at an accessible height
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Score on Section
70.91%
Justification of Score
There is a shelf in the bathroom at an accessible height and paper/plastic cups, lids and straws
This location offers both plastic and paper bags with handles to help carry purchased items
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!