Freedom Park

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entry points, and the accessibility of the path from the accessible spaces to the sidewalk that the entry points are on (includes curb ramps).

Score on Section

81.25%

Justification of Score

  • There are 8 accessible parking spaces, all of them being van-accessible (although they are not all labeled as van-accessible)

  • Most of the functional areas have an accessible parking space 100-300 feet away from them, but the Williamsburg Botanical Garden and the Free Black Settlement do not

  • The parking lot is made of smooth pavement

  • The curb ramps to get on the sidewalks are very accessible, but some of the sidewalks are blocked by cars hanging over the sidewalk (due to a lack of wheel stoppers on some of the spaces), and some of the sidewalks are a little steep

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entry points, steps/ramps/pathways from the curb ramp/sidewalk to the entry point, width of entry doors/points, lip/thresholds under any entry doors, presence of automatic door openers, reachability of door handles, and weights of doors.

Score on Section

71.05%

Justification of Score

  • The entry pathways to the Interpretive Center (the main building), shelters, paved trail, and playground are all accessible

  • The slope of the entry pathways to the botanical gardens and the Free Black Settlement are steep and do not have handrails or landings

  • The surface of the entry pathways to the Free Black Settlement and the Multiuse Trails 1 and 2 are bumpy - either grass or a gravel-like surface

  • There are 3 pathways that lead to the bathrooms/Interpretive Center, only the 1 that is closest to the 6 accessible parking spaces nearby is accessible, the other two are steep and there is no signage to indicate this

  • The entrance door to the Interpretive Center is easy to open force-wise, has a lip that is easy to navigate over, has accessible door hardware (pull handle and push bar), appropriate maneuvering clearances, and a doorway that is about 33 inches wide

  • The entrance gate to the Williamsburg Botanical Garden is easy to open force-wise and the doorway is about 32 inches wide with appropriate maneuvering clearances and no threshold, but to unlatch the gate it requires turning your wrist

Section

Water/ Refreshments

Description of Section

This includes the accessibility of water fountains/drinking coolers (height off the ground & space around), the reachability of complimentary water/refreshments, and whether or not employees get and transport water/refreshments for you.

Score on Section

87.50%

Justification of Score

  • There is at least one accessible water fountain with appropriate knee and toe clearance near the bathrooms on the outside of the Interpretive Center

  • There is a button to fill water bottles up that is slightly above 48 inches, and might be considered difficult to reach for some visitors

Section

Interior Pathways

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

61.76%

Justification of Score

  • There is some signage to point out the pathway to some park features such as the trails and the botanical garden, however there is signage missing to direct visitors to bathrooms

  • Some pathways on the trails, in the botanical garden, and leading to the Free Black Settlement are too steep - sometimes they are as steep or steeper than a ramp but there is no handrails or landings

  • Some pathway surfaces might be hard to navigate over - the Free Black Settlement has a gravel-like surface, the playground has mulch or wood chips for its surface, the botanical garden has dirt and gravel-like surfaces, and the unpaved multiuse trails have dirt surfaces

  • The dirt surfaces for the unpaved trails and the botanical garden have roots and other tripping hazards, and there are some lips throughout the park, such as the 1-inch lip in the sidewalk near the sign to get to the exterior bathrooms near the Interpretive center or the 1-2 inch lips to get from the gravel-like surfaces to the wooden ramps to the Free Black Settlement cabins

  • There are some items that could be considered difficult to reach for some customers: the soap dispenser and items in the higher cabinets in the kitchen of the Interpretive Center, the book box near the playground, the outlets in the park shelters, and the mailbox to access park maps near the paved trail

  • For the most part, most pathways in the park are greater than 36 inches, besides a couple exceptions in the Williamsburg Botanical Garden

  • There is seating available, mostly benches, throughout the park and most of them have accessible features, however some of them are on mulch or a surface that’s hard to get to

  • All the interior doors in the Interpretive Center are accessible (except the maneuvering clearances of the meeting room door (depending on table layout) and the kitchen door - however these are usually open for visitors by default), but the doors that go to the outside from the meeting room are a little heavier to open force-wise than the rest of the doors

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Score on Section

80.00%

Justification of Score

  • There is staff in the Interpretive Center that are very friendly - they actively offer help to all customers, and make visits enjoyable

  • Unfortunately, employees can’t always be around every area in the park

Section

Seating

Description of Section

This includes the presence and accessibility of seating is various areas.

Score on Section

75.00%

Justification of Score

  • There are benches spread throughout the park which are mostly accessible (in terms of the heights of their seating surfaces off the ground), except for a few of them might be considered hard to get to depending on the surface that they are on

  • There are very accessible picnic tables in the shelters and there are some pretty accessible picnic tables in the seating area behind the building, however these could be spread out to have one very accessible picnic table in each of these areas, and have some of the pretty accessible picnic tables in the seating area in front of the Interpretive Center entrance

  • The shelters in the Williamsburg Botanical Garden are not as accessible as the shelters in the park, however the benches are not attached the picnic table and are movable

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Score on Section

90.79%

Justification of Score

  • There are 4 bathrooms, 2 inside the Interpretive Center and 2 outside, which are all labeled as accessible

  • All the bathroom and accessible stall doors are not difficult to open force-wise, have adequate maneuvering clearances, do not require pinching, twisting, or grasping to open or lock, do not have lips underneath them, have handles at accessible heights, and have openings that are 33 inches wide

  • Visitors using wheelchairs can do a 360 degree turn in the 2 bathrooms outside of the Interpretive Center, and the accessible stalls in the bathrooms inside the building are spacious enough to navigate with doors that swing open towards the outside of the stall

  • There are 3 grab bars around all the toilets, and the horizontal ones are 36 inches off the bathroom floor

  • The toilet paper dispensers are attached to the walls and are all 7-9 inches from the centers of the fronts of the toilets

  • The lights switches are at accessible heights off the floor, and the lights are automatic or are always left on

  • The sinks, mirrors, soap dispensers, and hand dryers are all at accessible heights in the bathrooms, but in the exterior bathrooms the soap dispensers are in the corner and might be a little difficult to reach for some visitors

  • The pipes underneath all the sinks are 100% insulated

Section

Point of Sale

Description of Section

This includes the reachability of merchandise (including food and drinks), the height of the counter which customers pay at, and the accessibility of the process of payment.

Score on Section

100.00%

Justification of Score

  • There are books, snacks, and drinks sold at this location at the desk in the Interpretive Center (main building)

  • The counter to purchase these items is at an accessible height, the items are stored behind the counter and the staff bring them to you

  • The card reader is also behind the counter, so the park staff take cards from visitors and handle that process

  • There is a clipboard available if any signatures are needed

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

55.88%

Justification of Score

  • There are automatic lights in the bathrooms

  • Bags with handles are not provided for merchandise

  • There are handheld portable mirrors for the treatment rooms

  • There is one step stool in the botanical garden, but none in the bathrooms

  • There is a paved trail

  • More than 5% of picnic tables at this park are accessible

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!