Downtown Grille
Results from VisitAble's Accessibility Test
Section
Parking
Description of Section
This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).
Score on Section
75.00%
Justification of Score
There are 3 accessible parking spaces
2 of the accessible parking spots are 110 feet away from the entrance, and the other is only 25 feet away
The pathway to the entrance from the parking spaces is a little bumpy and inclined due to the Charlottesville Downtown Mall
Section
Entrance
Description of Section
This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.
Score on Section
66.67%
Justification of Score
There are two doors to the entrance, neither are automatic
The first door is a little heavy and had a lip that is difficult to navigate over
Section
Table Service
Description of Section
This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.
Score on Section
100.00%
Justification of Score
Full table service is provided at this restaurant (you can order at your table and food, drinks, and the check is delivered to your table)
Section
Pathway
Description of Section
This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.
Score on Section
60.87%
Justification of Score
More signs to point out the bathrooms could be useful
Depending on the arrangement of tables due to different parties, the pathway to the bathroom could be inaccessible
The pathway between certain tables is inaccessible when people in chairs scoot out from the table
Section
Customer Service/ Disability Etiquette
Description of Section
This includes how helpful and polite employees are (our speciality)!
Score on Section
83.33%
Justification of Score
Employees are very helpful and kind, however they do not always open the door for customers
Section
Seating
Description of Section
This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.
Score on Section
62.50%
Justification of Score
There are accessible tables and seating inside and outside the restaurant
There is not accessible seating around the bar area
Section
Bathroom
Description of Section
This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.
Score on Section
65.79%
Justification of Score
The accessible bathroom in the men's bathroom is not spacious, the one in the women's bathroom is
The sink is accessible, but you have to reach over the sink to get the soap and paper towels
The toilet paper is 9-15 inches from the toilet
The mirrors are not at an accessible height
The appropriate grab bars are available
Section
Amenities
Description of Section
This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.
Score on Section
72.73%
Justification of Score
The restaurant has plastic/paper cups, straws, and lids
The restaurant has bags with handles to carry leftovers
Want to Learn More About Our Accessibility Tests?
Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!
