Downtown Grille

Results from VisitAble's Accessibility Test

Section

Parking

Description of Section

This includes the number of accessible spaces, the distance of the accessible spaces from the accessible entrance, and the accessibility of the path from the accessible spaces to the sidewalk that the entrance is on (includes curb ramps).

Score on Section

75.00%

Justification of Score

  • There are 3 accessible parking spaces

  • 2 of the accessible parking spots are 110 feet away from the entrance, and the other is only 25 feet away

  • The pathway to the entrance from the parking spaces is a little bumpy and inclined due to the Charlottesville Downtown Mall

Section

Entrance

Description of Section

This includes how easy it is to find the accessible entrance, steps/ramps/pathways from the curb ramp/sidewalk to the door, width of entrance door, lip under the entrance door, presence of automatic door openers, reachability of the door handle, and the weight of the door.

Score on Section

66.67%

Justification of Score

  • There are two doors to the entrance, neither are automatic

  • The first door is a little heavy and had a lip that is difficult to navigate over

Section

Table Service

Description of Section

This includes if customers GENERALLY have to go somewhere else besides their table to pay, order, get food, get drinks, or put away dishes. We also consider if an establishment has trays for transporting food/drinks.

Score on Section

100.00%

Justification of Score

  • Full table service is provided at this restaurant (you can order at your table and food, drinks, and the check is delivered to your table)

Section

Pathway

Description of Section

This includes accessibility of lifts/ramps/elevators, signage to find accessibility features, widths of pathways, cleanliness of pathways, how steep pathways are, presence of inaccessible areas, and the weight/lip/height of handles & knobs of doors not covered by other sections.

Score on Section

60.87%

Justification of Score

  • More signs to point out the bathrooms could be useful

  • Depending on the arrangement of tables due to different parties, the pathway to the bathroom could be inaccessible

  • The pathway between certain tables is inaccessible when people in chairs scoot out from the table

Section

Customer Service/ Disability Etiquette

Description of Section

This includes how helpful and polite employees are (our speciality)!

Score on Section

83.33%

Justification of Score

  • Employees are very helpful and kind, however they do not always open the door for customers

Section

Seating

Description of Section

This includes the accessibility of tables (height of surface from floor and leg/foot room underneath, location of tables, and accessible seating and counter height at bar area.

Score on Section

62.50%

Justification of Score

  • There are accessible tables and seating inside and outside the restaurant

  • There is not accessible seating around the bar area

Section

Bathroom

Description of Section

This includes bathrooms being labeled as accessible, the width of bathroom and accessible stall doors, location of doors, height of door openers off the floor, weight of doors, presence of appropriate grab bars, the ability for a customer using a wheelchair to completely turn around in the bathroom/accessible stall, the height of the flush controls off the floor, the reachability of the sink/toilet paper/soap/drying equipment/lights, and the height of mirrors off the floor.

Score on Section

65.79%

Justification of Score

  • The accessible bathroom in the men's bathroom is not spacious, the one in the women's bathroom is

  • The sink is accessible, but you have to reach over the sink to get the soap and paper towels

  • The toilet paper is 9-15 inches from the toilet

  • The mirrors are not at an accessible height

  • The appropriate grab bars are available

Section

Amenities

Description of Section

This includes the presence of accessibility features to make this establishment go above and beyond the accessibility of other establishments of the same type.

Score on Section

72.73%

Justification of Score

  • The restaurant has plastic/paper cups, straws, and lids

  • The restaurant has bags with handles to carry leftovers

Want to Learn More About Our Accessibility Tests?

Send an email to visitable.certification@gmail.com with subject line: "VisitAble's Accessibility Test" and tell us what specifically you would like to know and the reason why. We're happy to provide as much information as is needed to allow you to have the confidence in knowing if an establishment is accessible to you or not!

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