Shown is the front of Robinson House and front plaza within which holds a visitor center for Richmond Region Tourism. The structure is 3 stories with a white facade, and has 3 windows on each story of the front face of the building.The plaza is a stone surface leading to concrete steps with handrails, then a sidewalk, then a set of brick steps with handrails up to the front entrance (not the primary accessible entrance).
Pictured is some informational signage to the left side of the front plaza. It is set upon grass, atop a 2 foot retaining wall, to the left of the first set of steps at the front entrance. There is a hose laying on the ground to the immediate front and right of the sign. There are no braille, tactile, or digital alternatives for this sign.
Shown is the main identification signage for the Robinson House, which is on the right side of the main plaza, atop of the retaining wall, set back in the grass by about two to three feet. The sign is a stone surface with white lettering. The sign also indicates that the accessible entrance is in the rear, with the international symbol of accessibility. There are no braille, tactile, or digital alternatives for this sign.
Shown is the path from the main plaza to the accessible parking, looking to the right. The surface is stone pavers, and is at least 36 inches wide. There are some planter pots to the right along the path, and a bench to the left against the retaining wall.
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Jul 20, 2022
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Staff is friendly, and ready to help however they can. For example, staff can help: open and close any doors, help you find quiet areas if needed, etc.
There are 12 accessible spaces near this establishment, with 9 being van accessible. The majority of the spaces are less than 100 feet away from the main accessible entrance.
There is an elevator that serves as the most accessible, stair free entrance into the building. There are also two other entrances into the building available if stairs are not an issue.
The surface inside of the location is mostly hardwood floors and some tile near the restrooms, and almost all chairs and benches have seating surfaces at 17-19 inches above the floor, and most all pathways are 36 inches wide or greater.
The main welcome center room has a rug that is pretty well secured to the floor, and is relatively low profile.
The welcome center desk has a section with a counter at an accessible height.
There are bookshelves in the main welcome area with pamphlets available to visitors. Some pamphlets may be considered difficult to reach, but the staff member behind the welcome desk is happy to help upon request.
The space is generally quiet and not too hectic or highly trafficked, however there is a quiet space available upon request behind the welcome desk with a clear width at the doorway of 26 inches that leads to a narrow pathway that is 35 inches wide, with an adjustable office-type chair on wheels.
Some windows have blinds and exterior shutters that block direct sunlight, but still let light into the space.
There are two single occupant restrooms, one men’s and one women’s, both are accessible.
Click the black "Accessibility Test Results" button at the top of this page to view in-depth accessibility metrics for this business!